Personalized Sympathy Tribute Custom Gift for Loss of Beloved Pet with Crystal Decor Keepsake Offering for Departed Loved One

Return & Refund Policy

If you're not 100% satisfied, let us know and we'll make it right.

We strive to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, you can return it within 7 days of the delivery date for a refund or exchange.

• To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
• If you have any issues with your product, please contact us at supporter@foxcomjsc.com and we will do our best to resolve the issue.
• All products sold on come with a 7-day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.
• We do not accept returns or refunds for discounted items.